The role of the Accommodation Department within the College community is crucial for anyone living, working or visiting Worcester College.
The Accommodation Office oversees the core accommodation service from initial enquiry through to check-in, compliance, query resolution, complaints and service improvement. The team delivers services to a broad remit of Fellows, staff, students and prospective students.
The successful candidate will have experience in a customer service role and have excellent communication and teamwork skills. Candidates will be assessed on the basis of the criteria set out below and should ensure that their application provides evidence of how they meet the criteria.
If you are offered the post, the offer will be subject to standard pre-employment checks including Right to Work, proof of identity and two references (including your most recent employer) and basic DBS check. Staff are requested to work in a way which reduces their environmental impact and uses resources effectively. This includes commitment to the College Environmental Sustainability Policy, and Procurement and Purchasing Policy.
Job description
Make your application
To submit an application, please complete the application form below. As part of your application, you will be asked to provide details of two referees and indicate whether we can contact them now. Please also complete the Equality Monitoring Questionnaire by following the link below.
All applications must be received by 12 pm UK time on Tuesday 24 June 2025. Interviews are expected to take place on Thursday 3 July 2025.
If you do not hear from us within a week of the deadline, we are unfortunately unable to take your application further. Please note that we reserve the right to close this vacancy prior to the end date should a suitable candidate be found.
EQUAL OPPORTUNITIES
Worcester College is an equal opportunities employer and welcomes applications from suitably qualified candidates from all backgrounds. We actively support and celebrate diversity amongst our staff and students. As a Disability Confident employer, we commit to making all reasonable adjustments to our recruitment process, working arrangements and environment to accommodate applicants with any form of disability. Please let us know if there are any reasonable adjustments we can make to assist you with your application or if you have a disability which you feel may affect your application.